Last updated: 25 September 2026
1. Information we collect
When you contact us through this website we collect the details you choose to provide, such as your name, company, email address, phone number and the content of your message.
If you are given access to our client portal, we process the account details needed to operate it, along with project information, documents and messages exchanged with us.
Our servers and hosting providers may record technical information such as IP address, browser type and pages visited, for security and reliability purposes.
2. How we use information
We use your information to respond to enquiries, provide and manage our services, send quotations and invoices, operate the client portal, and meet legal and accounting obligations.
We do not sell personal information.
3. Sharing
We share information only with service providers that help us operate — for example hosting, database and email providers — under appropriate confidentiality and security obligations, or where required by law.
4. Security
We use access controls, encryption in transit, and role-based permissions to protect information. Client portal users can only access records belonging to their own organisation.
No method of transmission or storage is completely secure, but we work to protect your information and review our safeguards regularly.
5. Retention
We keep information for as long as needed for the purposes described above, including legal, accounting and contractual requirements, and then delete or anonymise it.
6. Your choices
You may ask us to access, correct or delete personal information we hold about you, subject to legal requirements. Contact us using the details below.
7. Cookies
This website uses only the cookies necessary for it to function, such as those that keep you signed in to the client portal. We do not use advertising cookies.
8. Contact
For privacy questions or requests, email info@technodimension.net or call 9875558993.